Professional Services Engineer 3
Job Summary
NetApp, recognized as one of the top workplaces, presents an exciting opportunity for Professional Services Engineer 3 with our Global Services and Solution Center. We provide solution consulting and post-sales technical expertise for the automation to orchestrate NetApp products and infrastructure management. The engineer may be involved in translating business processes into automated tasks, as well as deploying automation tools and tasks into customers’ environments, ensuring integration with existing infrastructure. The engineer might need provide follow-up support to company sales staff and customer personnel by disseminating technical information on automation design and implementation.
Job Requirements
o Proficiency with Python and PowerShell scripting languages is must.
o Proficiency in working with REST APIs is must.
o Proficiency in one of the infrastructure management tools Ansible or Terraform is must and knowledge on other is required.
o Knowledge with Bash scripting would be an added advantage.
o Knowledge with Structure and Non-Structured Databases is required.
o Infrastructure knowledge and experience with Storage and/or Cloud is required.
o Good Knowledge and experience with NetApp ONTAP systems is must.
o Experience in Agile/Scrum process for DevOps deliveries is required.
o Knowledge with tools like Azure DevOps, Confluence, Jira and GitHub would be an added advantage.
o Demonstrate the ability to take ownership and responsibility for assigned tasks.
o Strong verbal and written communications skills are essential and are utilized in communicating with team members and managers.
o Exhibit strong collaboration skills when working with team members and managers in a team environment to share best practices and meet aggressive goals and meet high quality standards.
o Have a strong understanding of customer environment architecture and its impact on project planning and execution with a customer-centric approach.
o Excellent collaboration skills when engaging with customers' technical representatives in diverse situations, ensuring a comprehensive understanding of customer expectations and effectively meeting them.
o Capable of providing ad-hoc knowledge transfer and delivering organized demonstrations of our methodologies to train customers.
o Able to self-manage engagements, lead and delegate different functions within a project to ensure customer success.
Education
Typically requires a minimum of 7 years of related experience with a Bachelor’s degree, and preferably 8-10 years; or 7-9 years and a Master’s degree; or a PhD with relevant professional experience; or equivalent combination of professional education/training and applicable work experience.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
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Why NetApp?
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
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Learn moreNetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly, and with dignity. See the EEO poster. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
Reasonable accommodation
If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
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We’re sorry, but we cannot accept unsolicited resumes that are sent to NetApp employees or contractors. We will not compensate for a referral without a current contract on file with our Talent Acquisition team. If you’re interested in helping us with a particular role, please call your partner in Talent Acquisition to discuss.