Sales Ops Program Mgr 3
Job Summary
A Business Operations professional plays a pivotal role, tasked with streamlining and optimizing business processes to ensure maximum efficiency and effectiveness. The individual will be responsible for the overall management and support of the business team, providing strategic insights and operational excellence that drive revenue growth. This role requires a keen analytical mindset, a deep understanding of business strategies, and the ability to foster collaboration across various departments. In addition to the foundational responsibilities, the individual will be expected to:
- Develop and implement process improvements to enhance productivity.
- Forecasting and performance tracking.
- Monitor and analyze key metrics to identify trends and areas for improvement.
- Ensure the alignment of business strategies with company goals.
- Maintain and optimize the Customer Relationship Management (CRM) system.
- Train staff on CRM best practices to ensure accurate data entry and usage.
- Generate reports and analytics from CRM data to support strategic initiatives.
Job Requirements
CRM Management
- Maintain and optimize the Customer Relationship Management (CRM) system.
- Train sales staff on CRM best practices to ensure accurate data entry and usage.
- Generate reports and analytics from CRM data to support sales strategy.
Sales Forecasting and Reporting
- Prepare and present regular sales forecasts to senior management.
- Develop and maintain sales performance dashboards.
- Analyze sales data to provide actionable insights and recommendations.
Strategic Planning and Support
- Collaborate with sales leadership to formulate and execute sales strategies.
- Assist in the development of sales training programs.
- Support the sales team with tools and resources to enhance their performance.
Cross-Functional Collaboration
- Work closely with marketing, finance, and product teams to align sales initiatives.
- Coordinate with operations and logistics to ensure seamless order fulfilment.
- Facilitate communication between sales and other departments to ensure cohesive strategy execution.
Education
Education and Experience
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 6- 8 years of experience in sales operations or a similar role.
- Proven track record of success in sales process optimization and CRM management.
Technical Skills
- Proficiency in CRM software and other analytical tools.
- Strong analytical skills and ability to generate actionable insights from data.
- Advanced knowledge of Excel and other data analysis tools.
Soft Skills
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work collaboratively across departments.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
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Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
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Learn moreNetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly, and with dignity. See the EEO poster. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
Reasonable accommodation
If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
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Note to agencies
We’re sorry, but we cannot accept unsolicited resumes that are sent to NetApp employees or contractors. We will not compensate for a referral without a current contract on file with our Talent Acquisition team. If you’re interested in helping us with a particular role, please call your partner in Talent Acquisition to discuss.