Software QA Engineer 3
Job Summary
We are hiring a QA Engineer (6+ Years) with strong expertise in Professional Services Automation (PSA) applications, including manual testing, automation, and API validation. The role requires leveraging AI-assisted testing tools to enhance test coverage, speed, and quality. You will collaborate closely with Product and Engineering teams to ensure high-quality, reliable releases through robust test design, automation frameworks, and data-driven quality practices.
Job Responsibilities
Manual Testing
- Analyze requirements and create test plans, scenarios, and test cases
- Execute functional, regression, smoke, sanity, exploratory, UI, cross-browser, and mobile testing
- Perform end-to-end validation of workflows and edge cases
API Testing
- Perform REST API testing using Postman/Swagger
- Validate payloads, headers, status codes, authentication, and error handling
- Build and maintain API automation test suites
Automation Testing
- Design and maintain UI & API automation scripts
- Develop frameworks using Selenium / Playwright / Opkey
- Integrate tests into CI/CD pipelines
- Track and improve automation coverage and stability
AI-Assisted QA
- Use AI tools (ChatGPT/Copilot) to generate test cases, data, and edge scenarios
- Assist in automation scripting and optimization
- Analyze logs, accelerate root cause analysis, and improve efficiency
- Ensure responsible and secure use of AI tools
Collaboration & Quality Process
- Log and track bugs in Jira/Azure DevOps
- Participate in Agile ceremonies
- Provide release sign-off, metrics, and risk assessment
Job Requirement
Core QA Expertise
- Strong knowledge of SDLC/STLC, defect lifecycle, and QA best practices
- Hands-on experience with test design techniques (boundary, equivalence, negative testing)
- Experience working in Agile/Scrum environments
- Strong experience in PSA platforms or PSA-related applications
- Understanding of project lifecycle, resource management, time/expense tracking, billing, invoicing, revenue recognition, and forecasting
Automation & Programming
- Proficiency in at least one language: Java / Python / JavaScript / TypeScript
- Experience with frameworks: TestNG, JUnit, PyTest
- Hands-on experience with automation frameworks and script development
- Familiarity with Git and version control practices
API & Tools
- Strong experience with Postman (collections, environments, Newman)
- Understanding of REST APIs, JSON, HTTP methods, and status codes
- Exposure to microservices architecture (good to have)
Database & Debugging
- Ability to write SQL queries (joins, filters, aggregates)
- Experience in log analysis and debugging using browser dev tools
CI/CD & Reporting (Good to Have)
- Exposure to CI/CD tools (Jenkins, GitHub Actions, GitLab CI, Azure Pipelines)
- Familiarity with reporting tools (Allure, Extent Reports)
Nice to Have Skills
- Performance testing basics using JMeter / LoadRunner
- Knowledge of Docker/containers for test environments
Education
- Bachelor’s or Master’s degree in Computer Science / IT or related field
Preferred Qualification
- Experience with PSA tools such as Salesforce PSA, Certinia/FinancialForce, Kantata, Kimble, NetSuite OpenAir, SAP PSA
- Understanding of ERP, CRM, and finance system integrations
All internal movements within the Product Group via requisition will be lateral, offering valuable growth opportunities to extend your skills in a new area. Opportunities for a promotion will be reviewed in the normal course of business, aligned with our promotion process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
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Why NetApp?
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
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Learn moreNetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly, and with dignity. See the EEO poster. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
Reasonable accommodation
If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
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We’re sorry, but we cannot accept unsolicited resumes that are sent to NetApp employees or contractors. We will not compensate for a referral without a current contract on file with our Talent Acquisition team. If you’re interested in helping us with a particular role, please call your partner in Talent Acquisition to discuss.