Sr, ServiceNow developer (HAM & SAM )
Job Summary
We are seeking a highly skilled and experienced Senior ServiceNow Developer with strong expertise in Hardware Asset Management (HAM), Software Asset Management (SAM), and ServiceNow Discovery. The ideal candidate will be responsible for designing, developing, and maintaining ServiceNow solutions that support enterprise asset and discovery processes, ensuring data accuracy, compliance, and operational efficiency
Job Requirements
- Develop and customize ServiceNow applications with a focus on HAM, SAM, and Discovery modules.
- Implement and maintain asset lifecycle workflows for hardware and software assets.
- Configure and optimize ServiceNow Discovery to ensure accurate population of the CMDB.
- Integrate ServiceNow with external systems such as procurement, inventory, and licensing platforms.
- Collaborate with stakeholders to gather requirements and deliver scalable, high-quality solutions.
Conduct unit testing, debugging, and documentation of developed solution
Required Skills & Qualifications
- 5–8 years of hands-on experience in ServiceNow development.
- Proven experience in:
- - Hardware Asset Management (HAM)
- - Software Asset Management (SAM)
- - ServiceNow Discovery
- Strong understanding of ServiceNow platform architecture and scoped application development.
- Proficiency in JavaScript, REST/SOAP APIs, and ServiceNow scripting.
- Experience with CMDB, MID Server, and IntegrationHub.
- ServiceNow certifications such as:
- - Certified Application Developer
- - HAM Specialist
- - SAM Specialist
- - Discovery Fundamentals
Good to Have:
• Knowledge of Discovery Patterns and their customization.
• Experience with Service Graph Connectors for data ingestion and normalization.
• Familiarity with Agent Client Collector (ACC) for enhanced discovery capabilities
Related content
Diversity, equity, inclusion, and belonging
We are a collection of diverse people from around the world with our own individual stories. We share the drive to create innovative, world-class products. We're One NetApp, and we find strength in celebrating our individuality.
Learn more
NetApp Early in Career Program
The NetApp Early in Career Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.
Learn more
Find your ideal job
In a world consistently defined by new expectations, can you quickly adapt for the success of our customers? We reward innovation and problem-solving.
Learn moreNetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly, and with dignity. See the EEO poster. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
Reasonable accommodation
If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and therefore ask that you read our Applicant Privacy Policy before you submit any personal information to us.
Note to agencies
We’re sorry, but we cannot accept unsolicited resumes that are sent to NetApp employees or contractors. We will not compensate for a referral without a current contract on file with our Talent Acquisition team. If you’re interested in helping us with a particular role, please call your partner in Talent Acquisition to discuss.