Technical Product Manager
Job Summary
NetApp’s Keystone team delivers the industry’s leading Storage-as-a-Service (STaaS) platform for hybrid and cloud environments. As a Technical Product Manager, you will drive strategy, roadmap, and execution for capabilities that help customers size, subscribe to, deploy, and operate modern storage services.
In addition to core product management responsibilities, this role incorporates key Technical Marketing Engineer (TME) responsibilities. You will serve as a bridge between Product Management, Engineering, Field, and Customers ensuring that technical value propositions are well-articulated, product capabilities are understood, field teams are enabled, and customer feedback continuously shapes the roadmap.
This hybrid PM + TME role demands strong technical depth, exceptional storytelling, field empathy, data-driven decision-making, and the ability to influence stakeholders across multiple functions.
Job Requirements
What You’ll Do
Product Strategy & Roadmap
- Drive product strategy and roadmap for subscription-based storage and cloud services.
- Identify and prioritize new features and functionality across service definition, packaging, automation, and lifecycle management.
- Lead the design of seamless customer experiences across onboarding, configuration, activation, and ongoing service management.
- Build data driven sizing and recommendation capabilities using usage insights and operational metrics.
- Collaborate closely with engineering, sales, marketing, customer success, and field teams to deliver impactful features and successful launches.
- Analyze market trends, competitive offerings, and customer feedback to inform strategic decisions.
- Define KPIs and use telemetry and customer behavior data to drive continuous product and service improvement.
Technical Responsibilities
- Sizing, Recommendations & Install‑Base Insights
- Customer Experience & Self‑Service
- Subscription & Provisioning Lifecycle
- Service Definition & Operational Excellence
- Cross‑Functional Leadership
- Data‑Driven Product Management
- Technical Content & Evangelism
- Field Enablement & Cohesion
- Customer & Partner Engagement
Education
- Bachelor's degree in computer science, Engineering, Business, or related field.
- 7–10 years of product management experience in enterprise software, Data Storage systems, cloud services, or subscription platforms.
- Strong understanding of subscription business models or as-a-service offering.
Related content
Diversity, equity, inclusion, and belonging
We are a collection of diverse people from around the world with our own individual stories. We share the drive to create innovative, world-class products. We're One NetApp, and we find strength in celebrating our individuality.
Learn more
NetApp Early in Career Program
The NetApp Early in Career Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.
Learn more
Find your ideal job
In a world consistently defined by new expectations, can you quickly adapt for the success of our customers? We reward innovation and problem-solving.
Learn moreNetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly, and with dignity. See the EEO poster. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
Reasonable accommodation
If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and therefore ask that you read our Applicant Privacy Policy before you submit any personal information to us.
Note to agencies
We’re sorry, but we cannot accept unsolicited resumes that are sent to NetApp employees or contractors. We will not compensate for a referral without a current contract on file with our Talent Acquisition team. If you’re interested in helping us with a particular role, please call your partner in Talent Acquisition to discuss.