Skip to main content

Search Jobs

View Remote Opportunities

Software Engineer 3

Apply now
Job ID 136554 Date posted 10/14/2026 Location Morrisville, NC

Job Summary

We are seeking a highly skilled Product Solution Expert (PSE) to serve as a technical authority for NetApp data management, storage, and cloud solutions.
The PSE will provide expert-level technical leadership, advanced troubleshooting, solution architecture guidance, and operational best practices for ONTAP-based cloud services.
The role combines deep ONTAP expertise with cloud architecture knowledge to support customers, engineering teams, and business stakeholders in designing, operating, and optimizing scalable, resilient, and secure cloud storage solutions.
The ideal candidate should possess extensive experience and expertise with ONTAP technologies and a strong understanding of public cloud platforms and cloud-native storage architectures.

Job Requirements

  • Serve as the technical authority and primary escalation point for complex issues involving NetApp ONTAP-based cloud storage solutions, providing expert analysis, troubleshooting, architectural guidance, and recommendations.
  • Act as a trusted technical advisor to customers and internal stakeholders, helping define operational best practices, and long-term storage strategies.
  • Collaborate with cross-functional teams to resolve complex technical issues related to NetApp ONTAP-based cloud storage solutions.
  • Design, configure, administer, and optimize NetApp ONTAP solutions deployed in public cloud environments - including storage provisioning, data protection, performance optimization, and capacity planning.
  • Act as a subject matter expert, providing guidance and mentorship to support teams to enhance their understanding and proficiency.
  • Participate in the development and implementation of storage strategies for Cloud-based ONTAP, best practices, and standards based on NetApp ONTAP,
    ensuring alignment with business and cloud architecture goals.
  • Evaluate and recommend improvements to storage infrastructure, processes, and procedures to enhance efficiency, reliability, and security.
  • Provide guidance on data protection, disaster recovery, cyber resilience, and business continuity strategies utilizing ONTAP technologies.
  • Collaborate with cloud architects, customers, and stakeholders to design and implement ONTAP-based storage solutions across public cloud environments, ensuring scalability, availability, security, and cost optimization.
  • Stay updated with the latest advancements, features, and best practices related to NetApp ONTAP and public cloud technologies.
  • Participate in performance analysis, capacity planning, and optimization for FSx for ONTAP storage systems in cloud environments.
  • Provide recommendations for the integration of NetApp ONTAP solutions with other cloud services, applications, and platforms, ensuring seamless interoperability.
  • Work flexible hours, including participation in an on-call shift rotation, and be available to support critical issues or projects across different time zones
  • Stay abreast of industry trends, emerging technologies, and best practices related to NetApp ONTAP, cloud architecture, and storage management.

Minimum Qualifications

  • Bachelor’s degree in computer science, Information Technology, or related field. Relevant certifications (e.g., NetApp Certified Data Administrator, NetApp Certified Implementation Engineer, cloud certifications) are highly desirable.
  • Proven experience as a NetApp ONTAP Subject Matter Expert, with a deep understanding of NetApp ONTAP storage solutions, including configuration, administration, troubleshooting and optimization.
  • Strong knowledge of storage and data management concepts, protocols (e.g., NFS, CIFS, iSCSI), and technologies (e.g., RAID, snapshots, replication).
  • Experience in providing expert level support, with advanced troubleshooting skills and the ability to diagnose and resolve complex storage-related issues.
  • Strong understanding of public cloud infrastructure and services, including experience with one or more major cloud providers such as AWS, Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI).
  • Proficiency in cloud architecture concepts and experience designing, implementing, and operating ONTAP-based solutions in public cloud environments.
  • Ability to participate in the team’s on-call support rotation, typically one week approximately every six weeks, providing support for critical customer and technical escalations as needed.
  • Strong communication and interpersonal skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders.
  • Ability to work collaboratively in a team environment and effectively manage multiple priorities and tasks.
  • Continuous learning mindset and willingness to stay updated with advancements in NetApp ONTAP and cloud technologies.
  • Flexibility to work across different time zones to support global operations.

All internal movements within the Product Group via requisition will be lateral, offering valuable growth opportunities to extend your skills in a new area. Opportunities for a promotion will be reviewed in the normal course of business, aligned with our promotion process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Apply now

Related content

Women talking in a circle

Diversity, equity, inclusion, and belonging

We are a collection of diverse people from around the world with our own individual stories. We share the drive to create innovative, world-class products. We're One NetApp, and we find strength in celebrating our individuality.

Learn more
Two people working together on a computer

NetApp Early in Career Program

The NetApp Early in Career Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.

Learn more
People talking together in a meeting room.

Find your ideal job

In a world consistently defined by new expectations, can you quickly adapt for the success of our customers? We reward innovation and problem-solving.

Learn more

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly, and with dignity. See the EEO poster. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.

Reasonable accommodation

If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.

Data privacy

We care about your privacy and therefore ask that you read our Applicant Privacy Policy before you submit any personal information to us.

Note to agencies

We’re sorry, but we cannot accept unsolicited resumes that are sent to NetApp employees or contractors. We will not compensate for a referral without a current contract on file with our Talent Acquisition team. If you’re interested in helping us with a particular role, please call your partner in Talent Acquisition to discuss.