Systems Architect 4
Job Summary
NetApp Product Architect (Subscription Mgmt. & Q2O) work as part of team that supports and enhances NetApp’s world-wide business processes and systems. You will utilize your strong technical competencies and functional business expertise to identify, evaluate, design and develop systems and procedures that meet business user requirements. To do this successfully you will work closely with cross-function teams to understand business needs, and IT development to provide automated solutions. An ability to understand business process requirements & issues and communicate system solutions to the internal client is essential to your success in this role. You will partner with the business and act as a trusted IT/Technology advisor. You will be the key IT representative to the business and collaborate and engage with other IT teams such as Enterprise Architecture, Business Analytics, Business Application Delivery & Support and Foundational Services.
Essential Functions:
The Product Architect will focus primarily on Quote-to-Order, Subscription & Billing management capabilities. Specific areas of responsibilities include:
- Partner with Enterprise Architects & Product Managers on the multi-year Service Strategy and Target State Architecture
- Collaborate with business users to define processes, influence and drive cross functional initiatives and enhancements in the Quote-to-Order domain
- Translate business requirements into solution designs, which may include conceptual, logical and physical views of the architecture
- Develop solution architecture requirements, both functional and non-functional, for both SaaS applications and bespoke solutions development
- Lead solutions architecture to create standardized design artifacts in alignment with EA domain guidelines and standards; provide feedback to EA to improve domain guidelines and standards
- Lead the review of the solution with internal and external stakeholders, including Systems Architect, Delivery teams, and Enterprise Architecture Review Board
- Drive POCs, evaluation and selection of software products and solutions (including Market Intelligence)
Job Requirements
- Must have strong expertise in Subscription & Billing Management along with extensive knowledge of key Quote-to-Order capabilities such as Quote Management, Renewals, Pricing & Discounts and Order Orchestration
- Must have experience working with major Q2O platforms such as Oracle CPQ Cloud, Oracle ERP Cloud and Oracle, Zuora or SAP BRIM Subscription Management
- Working experience with B2B to automate the quote to order processes
- Strong business partnership experience required, with proven track record of successfully driving cross functional initiatives and projects. Ability to present ideas, design and solutions to business and IT stakeholders
- Perform feasibility studies, functional/technical gap analysis and map the business requirements to solution design. Identify and recommend industry best practices to address business requirements
- Review and analyze the business requirements to drive functional design and influence end to end solutions architecture
- Good understanding of new product introduction (NPI) and product release processes.
- Good functional and technical knowledge of Quoting, Pricing, Configuration and Order Management
- Experience with e-Commerce such as Oracle Commerce Cloud is preferred
- Excellent written and oral communication and interpersonal skills
- Self-motivated and takes initiative without a lot of direction
- Demonstrates critical thinking and analytical decision-making skills
- Able to prioritize and execute tasks in a high-pressure environment
- Experience working in a team-oriented, collaborative environment
Education
- A Bachelor of Arts or Science Degree required, Information Technology, or related field preferred
- Experience with major Subscription Management platforms and Quote-to-Order platforms (preferably Oracle CPQ) along with supporting tools for Order Orchestration and Contract management.
- Requires 8-10 years of information technology experience of which at least 6-8 years mainly in the Quote-to-Order Domain
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
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Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
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Learn moreNetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly, and with dignity. See the EEO poster. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
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If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
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