Job Summary

The CI Solutions team builds, validates, and launches NetApp data management, hybrid cloud, FlexPod, and next-generation AI infrastructure solutions. This role serves as a technical leader and trusted advisor, translating product capabilities and solution architectures into customer value through technical strategy, solution validation, field enablement, and customer success. The TME brings outside-in feedback from customers, partners, and the field to influence product and solution direction across hybrid cloud, AI, and enterprise infrastructure.

Job Requirements

Key Responsibilities

• 15+ years of experience in enterprise infrastructure, storage, cloud, technical marketing, product management, solutions architecture, engineering, or related fields.
• Demonstrated success leading complex technical initiatives from concept through launch and influencing product direction, solution strategy, and go-to-market outcomes.
• Shape FlexPod and CI solution strategy by incorporating customer, partner, and field feedback into roadmap and architecture priorities.
• Collaborate with Product Management, Engineering, Marketing, Sales, Strategic Alliances, and technology partners on features, solution requirements, launches, and joint go-to-market execution.
• Develop, validate, and document reference architectures, deployment methodologies, demos, and best practices across compute, networking, storage, virtualization, cloud, and AI ecosystems.
• Build and operate lab and test environments to validate performance, scalability, reliability, security, operational simplicity, and customer use cases.
• Create technical collateral, including white papers, blogs, presentations, videos, demos, product documentation, competitive positioning, and field enablement content.
• Conduct sales, partner, and customer workshops, technical deep dives, briefings, RFP support, and executive presentations.
• Drive automation, validation tools, deployment frameworks, monitoring approaches, and operational improvements that reduce risk and improve execution.
• Troubleshoot complex infrastructure and solution-level issues and provide escalation support when required.
• Represent NetApp at customer engagements, conferences, partner events, and industry forums while contributing to thought leadership and market credibility.

Required Skills and Capabilities

• Deep expertise in enterprise infrastructure, including storage and data management, compute, networking, virtualization, Linux, enterprise applications, and databases.
• Strong understanding of hybrid cloud, AI/ML infrastructure, Kubernetes, containers, distributed systems, cloud-native technologies, automation frameworks, and infrastructure architecture.
• Ability to connect technical capabilities to differentiated value propositions, customer requirements, market dynamics, and measurable business outcomes.
• Exceptional written, verbal, presentation, and storytelling skills for audiences ranging from executives and customers to engineers and architects.
• Proven ability to influence across Engineering, Product Management, Marketing, Sales, Customer Success, Strategic Alliances, and partner organizations.

Preferred Experience

• Experience with FlexPod, converged infrastructure, AI infrastructure, hybrid cloud, reference architectures, technical marketing, solution engineering, or product management.
• Knowledge of parallel file systems such as IBM Storage Scale or Lustre is a plus.
• Server knowledge across Cisco, Supermicro, or Dell platforms is a plus.
• Hands-on experience with hyperscalers is a plus.

Education

• Bachelor’s degree in computer science, Electrical Engineering, Information Technology, or related technical discipline; advanced degree preferred.