Director, Sales Operations
Job Summary
The Sales Operations role focuses on strategic planning, performance analysis, process improvement, team management, and cross-functional collaboration to drive sales growth and operational excellence.
The Sales Operations role involves:
Sales Strategy and Process
- Business partner to the Area Sales VP, driving the business, challenging decisions and thought leader on how to deliver non-linear growth.
- Lead, define, and continuously improve sales specific reporting strategies and processes, and develop the associated sales reports and dashboards necessary for executive business review meetings (QBRs etc.)
Sales Effectiveness
- Develop and implement sales operations strategies to increase efficiency and drive sales growth.
- Analyse sales data to identify trends, make recommendations, and implement action plans to address areas for improvement.
Sales Productivity
- Establish a management framework utilizing forecast, pipeline, win/loss and other sales analytics KPI’s to review, monitor, and develop specific course correction actions to improve forecast predictability, long term pipeline visibility & coverage, deal velocity and win rate.
- Collaborate with the business leadership and sales leadership to performance measurements aligned with the organization's financial obligations and strategic plan.
Team management
- Lead, mentor, inspire, and empower the sales operations team to excel in their roles. Foster a culture of collaboration, continuous learning, and technical excellence.
- Provide mentorship, guidance, and professional development opportunities across the team, enabling them to reach their full potential.
Cross-functional collaboration
- Work closely with global and regional sales leadership on goals, objectives and KPI definition and reporting
- Work closely with business analytics team to ensure the implementation of reporting and dashboard for critical sales metrics.
Job Requirements
The successful candidate will be a broadly qualified and experienced leader with extensive leadership experience in Revenue Operations. Experience in the scale and sophistication of a large global business, combined with a background in a growth-oriented, technology-enabled business will be critical.
- Minimum of 8 years of experience in Revenue Operations leadership
- Extensive knowledge of sales process and GTM execution in a B2B organisation
- In-depth knowledge of typical sales tech stack (CRM, CPQ, pipeline management, sales productivity, etc.) and typical Microsoft tools (Office, PowerBI etc.)
- 5+ years of people management experience with proven ability to effectively work with global cross-functional teams.
- Excellent analytical, interpersonal and presentation skills.
- You have an enthusiastic “roll up your sleeves” mentality.
- You work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment.
Education
• Minimum of 10 years of experience in sales operations leadership
• 3+ years of people management experience with proven ability to effectively work with global cross-functional teams.
#LI-DNI
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Did you know...
Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Apply nowRelated content
Diversity, equity, inclusion, and belonging
We are a collection of diverse people from around the world with our own individual stories. We share the drive to create innovative, world-class products. We're One NetApp, and we find strength in celebrating our individuality.
Learn more
NetApp Early in Career Program
The NetApp Early in Career Program is designed to help you grow your career, sharpen your skills, and foster meaningful relationships. When you join the Program, you join a diverse, global community where innovative ideas flourish.
Learn more
Find your ideal job
In a world consistently defined by new expectations, can you quickly adapt for the success of our customers? We reward innovation and problem-solving.
Learn moreNetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly, and with dignity. See the EEO poster. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
Reasonable accommodation
If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
Data privacy
We care about your privacy and therefore ask that you read our Applicant Privacy Policy before you submit any personal information to us.
Note to agencies
We’re sorry, but we cannot accept unsolicited resumes that are sent to NetApp employees or contractors. We will not compensate for a referral without a current contract on file with our Talent Acquisition team. If you’re interested in helping us with a particular role, please call your partner in Talent Acquisition to discuss.