Senior Solutions Engineer
Job Summary
Our Solutions Engineering (Presales SE) Org’ is a driving force within NetApp UK sales account teams. The Presales SE significantly contributes to build and manage the strongest possible relationship with technical peers in key enterprise customer accounts. The SE proactively drives technical initiatives, oversees all pre-sales activity (presentations, demonstrations, sizing, etc) while ensuring the right expertise from a supporting cast of NetApp specialist is applied where needed.
As the Solutions Engineer on focused accounts, you will develop the strategy to increase penetration into UK Enterprise customer targets across a mixture of verticals.
Influence and support the channel ‘route-to-market’ working with peer technologists at partner resellers & service-integrators hand-in-glove. You will play a pivotal role in ensuring holistic delivery to clients, by understanding customer’s needs, creating and articulating solutions to the buying centres. Regularly demonstrate the value of newer emerging technologies that supports customer transformation - whilst also strengthening existing business avenues.
Actively identify new sales opportunities that build pipeline, develop technical solutions to meet customers’ needs and requirements, work through the fiscal campaign to then develop, close and win on sustained pipeline.
Maintains technical excellence and discipline, optimizes solutions for revenue, and serves as the technical lead on final proposals. Constantly innovating and quick thinking on your feet to bring new ideas to the table across your accounts and develop customer centric objectives into NetApp rounded solutions.
Job Requirements
- Excellent communications skills, presenting in either small round-table events or to larger audiences.
- Strong understanding of modern technologies and competitive offerings in the marketplace, including (but not limited to); infrastructure data storage, virtualisation, cloud, cloud-native,finops, devops, AI, data-protection & recovery.
- Able to build strong financial and commercial arguments for TCO and procurement methods.
- Experience with target account selling, solution selling, and/or consultative sales techniques.
- An aptitude for understanding how technology products and solutions solve business problems.
- Ability to organically build firm business relationships with customers from technical buyer through to C-Level executives.
- Developing ‘technical account plans’ that set out strategic initiatives to deliver customer outcomes as well driving significant sales pipeline.#
- Written and verbal excellence ensuring all customer literature & proposals are fine tuned.
- Works well as part of a collaborative team but is also independent to work in a close partnership with aligned sales-executive.
- Ability to travel to customer & partner sites for face-to-face engagement(s) around London, UK and infrequent international travel.
- Routine ability to coach, mentor and develop junior peers within the NetApp UK org’ and support their career objectives.
Qualifications and Experience
- Bachelor's or Master's degree in Computer Science, Engineering, or similar related field.
- Preferable experience, 10 years in field pre-sales, technical consulting, professional services role.
- Expertise & qualification in data storage and data management solutions, including backup and recovery, disaster recovery, cloud storage, and data analytics.
- Prior Industry experience working for or with global data-storage vendor labels or service providers.
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. We pledge to take every reasonable step to ensure that our applicants and employees are respected, treated fairly, and with dignity. See the EEO poster. NetApp makes reasonable accommodations, consistent with applicable laws, for religious purposes and for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions unless undue hardship would result.
Reasonable accommodation
If you are an applicant with a physical or mental disability that requires reasonable accommodation for any part of our application process, please email accessibility@netapp.com. Each request for reasonable accommodation will be considered on a case-by-case basis, consistent with applicable laws and regulations. Please note, this email address is only for accommodation requests; we do not accept unsolicited resumes.
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Note to agencies
We’re sorry, but we cannot accept unsolicited resumes that are sent to NetApp employees or contractors. We will not compensate for a referral without a current contract on file with our Talent Acquisition team. If you’re interested in helping us with a particular role, please call your partner in Talent Acquisition to discuss.